Yi Liang
Pretty fast installation and good quality of service. thanks.
Response from Rivell
Thank you, Reed! It was a pleasure working with you!
Customer perspectives
Rivell reviewsIn their own words.
Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.
Google customer reviews
Unedited feedback. Every rating included in the collection.
194 reviews. Sorted newest first.
Google
Brad Scott
Amazing support! Great people! Awesome response time.
Response from Rivell
It is wonderful to hear that our team provided such great support and quick response times. We are committed to maintaining that high level of service for all your future needs.
Dory Valeriano
What an AMAZING TEAM!!! My emails were hacked on Christmas Eve and I was panic stricken. We own a small, family run business, and losing my email was SO stressful! Not only did they immediately return my call, but worked feverishly to correct the problem. Extremely professional and truly put my mind at ease. FABULOUS Company!!!!!
Response from Rivell
Providing rapid, reliable support during urgent security emergencies is our priority. We are glad our team could quickly resolve the hacking issue and restore your peace of mind over the holidays.
Victoria Orsimarsi
My workplace uses Rivell, anytime I call with an issue they return the call within minutes and my issue are always resolved within the first business day, if not immediately. The guys are always extremely helpful and willing to explain the process of what went wrong and how to resolve the issue if I come by it again
Response from Rivell
Thank you for the kind words, Victoria. We're glad you're happy with our service.
Russ Nardi
Rivell recently installed cameras at my home and I felt compelled to write this review regarding the professionalism my wife and I experienced. From our initial consultation through installation and post install follow up each and every Rivell representative conducted themselves very professionally and courteously. I am an owner of a small business that provides service to people at their homes and have a great deal of knowledge in this area. Rivell met and exceeded all my expectations!!
Response from Rivell
It is wonderful to hear that our team provided such a professional experience during your home camera installation. We truly appreciate your feedback, especially coming from a fellow service-based business owner.
Josephs Landscaping
The team at Rivell provided an exceptional experience in upgrading our business technology along with a seamless transition from several services providers for our company into one great team of IT professionals.
Response from Rivell
It was a pleasure to assist with your technology upgrade and consolidate your services. We are glad the transition was seamless and look forward to supporting your team’s continued IT success.
Alex Hess
Response from Rivell
Thank you for the five-star rating. We truly appreciate your support and hope to be of service to you again soon.
John Schmidt
Response from Rivell
Thank you for the five-star rating. We truly appreciate your support and look forward to assisting you again whenever you may need our professional services in the future.
Stacy Banks-Stacy
Great service! Friendly and fast turnaround time!
Response from Rivell
Efficiency and a friendly approach are core parts of how we support our clients. It is wonderful to hear that our team delivered the fast, high-quality service you expected.
Linda Caspermeyer
Great job, very knowledgeable and courteous with quick response time. Always there to help, regardless of the time of the day. Highly recommend!
Response from Rivell
Reliable support is our top priority, and we are pleased to hear that our team’s dedication to providing prompt, knowledgeable assistance at any hour has made a positive impact on your operations.
Alicia Marini
Ryan and his team at Rivell are extremely efficient and professional. We can call their help desk and receive assistance right away. Ryan always makes himself available when we reach out to him specifically. If you are looking for an IT company that allows you to speak to a person rather than a voice recording, Rivell is the way to go.
Response from Rivell
Providing direct, human-led IT support is a priority for our team. I will certainly pass your compliments along to Ryan. We appreciate you choosing us for your professional technology needs.
Scott Pearlman
Rivell has been supplying IT services for the Palmyra Police Department since 2016. Rivell worked diligently to bring our network into the 21st century and continue to supply us with excellent service in short periods of time. This was extremely helpful when we encountered a major network break down. I would strongly recommend Ryan and his staff for your IT needs.
Response from Rivell
It has been a privilege supporting the Palmyra Police Department since 2016. We are glad our team could modernize your network and provide reliable assistance during your critical system emergency.
Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.
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