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Customer perspectives

Rivell reviewsIn their own words.

Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.

Google customer reviews

Unedited feedback. Every rating included in the collection.

194 Google reviews published

194 reviews. Sorted newest first.

Michael Wilkinson

Google

Through our 10 years in business, we have work with 3 IT/Web firms, none of them compare with Rivell! Rivell is responsive, caring, understanding, and EFFECTIVE! We had an absolute melt down when our email/website was incorrectly Identified as fraud, blocking all of our email. Our current at the time IT company, said it should take 2-3 weeks to fix.. 2-3 weeks with no communication for a small business is catastrophic. I called RIVELL and within 2 days we were up and running. Thank you, thank you, thank you!!

Response from Rivell

Mike - Thank you so much for your kind words. It's always our goal to be responsive, effective, and supportive, especially in critical moments like the one you described. We understand how important it is for small businesses to stay connected, and we're glad we could help you get back up and running quickly. We're always here to support you and your business!

Regan Cross

Google

Great customer service and support team!!

Response from Rivell

Thanks, Regan! Great to hear from you.

Sheba M

Google

We’ve had the privilege of partnering with Rivell, and I can confidently say they’ve exceeded our expectations at every turn. What we’ve especially appreciated is their tailored approach. They took the time to understand our business goals and challenges, customizing their services to ensure we maximize efficiency and minimize costs. It’s not just about fixing things when they go wrong; they’re a true partner, helping us to grow more innovative with technology. I highly recommend Rivell to any business looking for an IT-managed service provider.

Response from Rivell

Thank you so much for your thoughtful review! We're thrilled to hear that we've exceeded your expectations and that our tailored approach has made a positive impact on your business. At Rivell, we believe in building true partnerships with our clients by understanding their goals and providing customized solutions to help them grow and succeed with technology. We appreciate your recommendation and look forward to continuing to support your business as a trusted IT partner. Thanks again for choosing Rivell!

George Savastano

Google

We retained Rivell to perform IT auditing and managed IT services. They were very professional and responsive, and ultimately helpful with addressing our concerns with network security, IT infrastructure management, end point management, and strategic planning. I would highly recommend them to any organization for these services.

Response from Rivell

Thank you, George. It's been a pleasure working with the city and we appreciate your feedback.

Jeffrey Kimelman

Google

i recently had total loss of my phone system. i contacted rivell and they immediately were able to design and install a new system. the people were great to work with, efficient, and could not make a tough situation for me easier i would highly recommend them to anyone

Response from Rivell

Thank you so much for sharing your feedback with us!

Tara Nelms

Google

Always a great experience! Gabe, Ricky, Cameron and Lucas especially recently all have been efficient, friendly, and helpful in rectifying any issues or finding any IT solutions to our problems!

Response from Rivell

Thank you so much for sharing your feedback with us!

Ariel Witten

Google

Gabe is always incredibly helpful, and he goes above and beyond to assist me and my colleagues, all with a smile on his face.

Response from Rivell

Thank you so much for your excellent feedback!

Bill Edminster

Google

Chris Cullen resolved the issue fast. He was very professional and shared several tips with me to help prevent future problems! The young man deserves a pay raise!

Response from Rivell

Thank you!

Vincent Boianelli

Google

Very professional, knowledgeable, and prompt service. Great experience!

Response from Rivell

Thank you for sharing your feedback with us!

Lori Newman

Google

Rivell is the best IT company we've used! Knowledgeable and professional!

Response from Rivell

Thank you so much for your kind words! It's always our goal to provide knowledgeable and professional service to all our clients.

Angel Ramos

Google

Recently switched to Rivell and the experience has been excellent! Ryan and Marc and the rest of their team are highly responsive and adapted to meeting the rapid changes and needs of our company. And when issues arise they take the time to come up with creative solutions so that our company continued to run flawlessly. Highly recommend!

Response from Rivell

Thank you for the great feedback Angel! We're glad to hear that you've had an excellent experience with us. If there's anything else we can assist you with, please don't hesitate to reach out.

Mike Liberi

Google

Great company and great service. They are quick with response time and using this company has made running my business much more efficient. I highly recommend Rivell Service

Response from Rivell

Thank you!

Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.

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