Customer perspectives
Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.
Unedited feedback. Every rating included in the collection.
194 reviews. Sorted newest first.
Dylan was very responsive to our service needs. He immediately recognized that there was a potential problem before he left to go o work; contacted me to confirm. He then diligently addressed the issue keeping me updated throughout the process. The repair was promptly completed.
Thank you for highlighting your experience with Rivell. We appreciate your trust and support!
Your review motivates us to keep providing excellent service. Thanks for taking the time to write it!
These guys are simply incredible! The communication is top notch and the IT support is always there as promised! Highly Recommend!
Hearing that you had a positive experience with Rivell is the best compliment we could receive. Thank you!
I had a problem with my computer for a month and a half, decided to finally go get it checked out and fixed and it was EASILY taken care of! Major major shoutout to Kevin🐐🐐
We’re so grateful for your feedback. Thank you for trusting us and sharing your positive experience.
I called Rivel after the server to my office suddenly stopped working. Ryan - the owner, who happened to pick up the phone on his day off - was extremely helpful and came down to the office to help me resolve the issue and get my office back and running. He was incredibly kind, thorough and reasonable in cost - and did not make me feel like I was being ripped off despite my obvious emergent situation. Thank you to Ryan and his team for being so great - would highly recommend them to anyone looking for IT services.
It means a lot that you took time out of your day to leave this review. Thank you so much!
These support people go above and beyond to help with any issue or problem. Highly recommend!!!!
We appreciate you sharing your positive experience with Rivell. Thanks for your trust and support!
Great service great employees! 10/10 recommendation!!
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience with our services and team. Your recommendation is greatly appreciated, and we look forward to continuing to provide you with top-notch IT support.
Always quick and efficient. We are in great hands.
Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that you find our services quick and efficient. Your satisfaction is our priority, and we’re glad to know you feel in great hands with our team. Looking forward to continuing to support your IT needs.
Having worked with several Rivell contractors/technicians at my profession, all of them have exceeded standards. They continue to be professional, courteous & prompt on every matter I bring to their attention (even if most are user error on my end!). Also want a special shout out to Rivell Contractor/ Technician Gabe, who reflects everything mentioned above! Rivell is the gold standard when it comes to IT related services.
Your satisfaction is our top priority, and we’re so happy to hear we delivered! Thank you for the review.
On behalf of the Township of Franklin Public School District (Gloucester County), I'd like to share how incredibly pleased the district staff is with the exceptional service provided by Rivell. Their expert IT support, VoIP solutions, and cybersecurity measures have significantly improved the operational efficiency and security of the district technology infrastructure. The team is not only highly skilled and responsive but also incredibly supportive and understanding of the district's specific needs. They manage the district’s K-6 1:1 Chromebooks seamlessly, ensuring every device is up-to-date, secure, and ready for the students. Additionally, the tech team efficiently and effectively handles any day-to-day teacher and staff technology issues, making sure the students can focus on learning without tech-related disruptions. Rivell also manages the phone system and internet security, staying ahead of ever-evolving cyber threats to ensure communication lines are secure and operational. Rivell's team is highly recommended to provide their services to any organization looking for top-notch IT support!
Thank you for being part of the Rivell community. Your kind words encourage us to keep doing our best!
Rivell has provided excellent service to us. Their workers are prompt, efficient and the work is always quality!
Thank you for your kind words and positive feedback! We are thrilled to hear that our team has met your expectations with prompt and efficient service. Your satisfaction is our priority, and we are dedicated to delivering quality work consistently. We look forward to continuing to support your IT needs.
Rivell has consistently exceeded our expectations in servicing our needs. Their proactive approach helps prevent potential issues, and when unforeseen circumstances do arise, their team is highly skilled, responsive, and efficient in addressing them.
Maintaining proactive IT support and efficient solutions for our clients is our core mission. We are pleased to hear our team continues to meet your expectations with reliable, responsive service delivery.
Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.
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