Customer perspectives
Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.
Unedited feedback. Every rating included in the collection.
194 reviews. Sorted newest first.
Michael is a pleasure to work with! Also, Gabe is amazing!! He is super patient and knowledgeable. He took the time to figure out how to add an old program onto my new computer when so many others said it couldn't be done. Thank you, thank you, thank you
Thank you so much for your kind words, Amy! I'm delighted to hear that you enjoyed working with Michael. We'll make sure he knows how much you appreciate his efforts.
Rivell manages my school district's tech request and I've never experienced more efficiency in our tech department! Dan and Quinn were very patient with me as I was stacking up tickets, but fixed everything in no time. They even complimented my keyboard! Thanks, guys!
Thank you so much, Olivia! We're delighted to hear that Dan and Quinn provided efficient and patient support for your school district's tech requests. It's great to know they could add a personal touch with your keyboard compliment.
Gabe and the rest of the team were very helpful. They were able to resolve my issue at work very quickly and efficiently. I would highly recommend Rivell!
Thank you for the wonderful feedback, Nicholas! I'm glad to hear that Gabe and the team were able to resolve your issue quickly and efficiently. We truly appreciate your recommendation and look forward to assisting you in the future!
Always professional and prompt when responding to my requests. The team at Rivell are highly knowledgeable and I would definitely recommend!
Thank you so much, Christine! I'm delighted to hear that you've found our team at Rivell to be professional and knowledgeable. We're always here to promptly assist with any of your IT needs.
Ricky Angelino is top notch. He expeditiously handles many of my issues at work.
Thank you for taking the time to share your experience. We're thrilled to hear that Ricky was able to assist you effectively. Our team is dedicated to providing the best possible IT support and it’s great to know we are meeting your needs. Should you need any further assistance, don't hesitate to reach out.
Thank you, Sean, for your fantastic review! We're glad to hear that Ricky's responsiveness and assistance have made a positive impact on your experience. If you need anything else or have more questions, we're always here to help.
Lucas is always very helpful! Any tech issue I have, he fixes. Thanks!
Thank you so much, Alyssa! We're delighted to hear that Lucas has been able to assist you with all your tech issues. Your satisfaction is our top priority, and it's great to know that we're meeting your expectations.
very quickly done!
Thank you, Lisa! We're glad to hear that our team was able to assist you promptly. Your satisfaction with our quick service means a lot to us!
Thank you so much for the 5-star rating, Jamie! We really appreciate your support and are delighted to have met your IT needs. If you have any other feedback or if there's anything else we can help with, feel free to reach out!
Hi Elizabeth, thank you so much for giving us a 5-star rating! Your support means a lot to us. If there’s anything else you need assistance with, feel free to reach out.
I sincerely thank Lucas at Rivell for their excellent support in setting up my computer and ensuring everything was running smoothly. I really appreciated their professional approach and how thorough they were in making sure everything was working perfectly before wrapping up. It’s clear that they care about doing things right and making sure everyone is supported. His help made a stressful task simple, and I really appreciate their time and effort. Lucas and the team at Rivell are top notch!
Thank you so much for your kind words, Carolyn! I'm delighted to hear that Lucas provided you with excellent support in setting up your computer and made the process stress-free. We're committed to ensuring everything runs smoothly and it's wonderful to know our efforts met your expectations.
Amazing customer service. Our contact Kevin Hinson has gone above and beyond to make sure we are taken care of. No question too small, no task too large...he does it all. Couldn't be happier using Rivell as our IT services supplier.
Thank you, Mark! We always value customer feedback. We're here if you need anything.
Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.
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