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Customer perspectives

Rivell reviewsIn their own words.

Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.

Google customer reviews

Unedited feedback. Every rating included in the collection.

194 Google reviews published

194 reviews. Sorted newest first.

Quinn Costello

Google

Rating only, no written review.

Response from Rivell

Thank you so much for your 5-star rating! We're delighted to know you had a great experience with Rivell. If there's anything more we can do to support you, please let us know.

Rocco Novellino

Google

Rivell's service and attention to detail was top notch. They are knowledgeable and react quickly to your needs. I wouldn't use anyone else for my IT services.

Response from Rivell

Thank you so much for your wonderful feedback, Rocco! We're delighted to hear that you appreciate our attention to detail and quick response times. We're grateful to be your go-to choice for IT services and look forward to supporting your needs in the future.

Sean Fagan

Google

Ryan and the team at Rivell IT Services were outstanding—fast, reliable, and professional from start to finish. Highly recommended!

Response from Rivell

Thank you so much for your kind words, Sean! I'm glad to hear that Ryan and our team were able to meet your expectations with fast and reliable service. Your recommendation means a lot to us!

Jack Liberi

Google

Rivell is always a pleasure to work with. They provide us great support for our staff, and are always helpful when issues arise. I would highly recommend them for managed IT services!

Response from Rivell

Thank you so much for your kind words and recommendation, Jack! I'm delighted to hear that our support has been beneficial to your staff and that we’ve been able to assist you when needed. We look forward to continuing to provide the great service you deserve.

Rich Schwartz

Google

We had an internet speed issue today and the team at Rivell jumped right on it. Gabe came out right away, figured out the problem, and had us back up and running fast. Super responsive and easy to work with— we really appreciate these guys!

Response from Rivell

Thank you so much for your 5-star review, Rich! I'm glad to hear that Gabe and the team were able to resolve your internet speed issue quickly. We pride ourselves on being responsive and easy to work with, so your feedback means a lot to us.

Ling Ji

Google

The Rivell team was incredibly responsive and resolved my IT issues faster than I expected. The quality of their work was top-notch, and they explained everything clearly and professionally. It's rare to find a company that combines speed with such high standards. Highly recommended for anyone needing reliable IT support!

Response from Rivell

Thank you so much for the wonderful review, Ling! We're delighted to hear that our team's responsiveness and clear communication have made a positive impression on you. Your recommendation means a lot to us, and we're here whenever you need reliable IT support.

scottcooperjr

Google

We had an incredible experience from start to finish. They were professional and efficient. Highly recommend!

Response from Rivell

Thank you for your kind words! We're delighted to hear that you had an incredible experience with us and found our team to be professional and efficient. Your recommendation means a lot to us.

Chris Andrews

Google

The team over at Rivell is truly top notch. They are extremely knowledgeable, professional and a pleasure to work with. They exceeded all of my expectations. Would highly recommend them to anyone who is in the market for their services!

Response from Rivell

Thank you, Chris! I'm thrilled to hear that our team at Rivell was able to exceed your expectations. We pride ourselves on being knowledgeable and professional, and it's wonderful to know you had a great experience with us.

Samuel B Salib

Google

Great IT business with amazing cybersecurity support! Highly recommend this five star company for all IT and cybersecurity services!

Response from Rivell

Thank you so much for your positive feedback! We're delighted to hear that you found our cybersecurity support amazing and appreciate your recommendation. Your trust in Rivell means a lot to us!

George Kline

Google

The installation of our Alta system by Rivell could not have gone smoother. The dashboard is easily accessible, very intuitive, and requires minimal training. Very impressed with the imagery and support given by Rivell.

Response from Rivell

Thank you, George! I'm glad to hear that the installation of your Alta system went smoothly and that you're finding the dashboard intuitive and easy to use. We take pride in our support and attention to detail, so it's great to know you were impressed with the imagery and assistance we provided.

Glenn Baptiste

Google

Moved from our old hosting service, and it was the best decision. This company is extremely knowledgeable and easy to work with. They understood our wants and needs and delivered effortlessly. Highly recommend!!!!

Response from Rivell

Thank you so much, Glenn! We're delighted to hear that your transition from your old hosting service to Rivell was seamless and met your expectations. We're committed to understanding the needs of our clients and making IT as easy as possible, so your recommendation means a lot to us.

Mike Woeller

Google

Gabe Stanton and Kevin Hinton were on property to assist with our biggest event of the year. They both went above and beyond to make sure not only did the event occur without a technical problem, but also spot checked and fixed any other IT issue that came up, even if it was not related to the event. Both Gabe and Kevin were professional and courteous with every request and are an asset to Rivell

Response from Rivell

Thank you, Mike! It's wonderful to hear how Gabe and Kevin went above and beyond during your biggest event, ensuring everything ran smoothly and professionally. We're proud to have such dedicated team members who can make a positive impact, and I'm glad they were able to assist you so effectively.

Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.

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