Customer perspectives
Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.
Unedited feedback. Every rating included in the collection.
194 reviews. Sorted newest first.
I need setting up and support from app like school app or something like that
Thank you, John, for the great review! I'm glad we could help you with setting up and supporting your app needs. If you have any more questions or need further assistance, feel free to reach out!
Solves any issues in a timely manner.
Thank you, Megan! We're delighted to hear that you appreciate our prompt problem-solving approach. We pride ourselves on delivering timely solutions for our clients and are always here to help.
MK has been helpful to the main office with our tech issues. She is always pleasant to work with.
Thank you for your kind words, Theresa! I'm delighted to hear that MK has been helpful with your tech issues and that you've enjoyed working with her. We look forward to continuing to provide you with excellent service.
Love the support team! They've been great :)
Thank you so much, Dawn! I'm delighted to hear that you love our support team. We strive to provide exceptional service, and it's wonderful to know we've met your expectations.
Every time I call for assistance for tech issues and MK answers the phone, she is so helpful and is able to fix my problem within minutes or comes to our building as soon as she can.
Thank you so much, Victoria! We're delighted to hear that MK has been able to assist you promptly and efficiently with your tech issues. We truly appreciate your kind words and look forward to continuing to provide you with great service.
Thank you, Jacob, for the 5-star rating! We're delighted to know you're pleased with our services. If you ever need further IT support, managed services, VoIP, or have any cybersecurity concerns, we're here to help!
I was looking for some help with my business's IT setup, and Rivell was great! They got to work fast and helped set up everything we needed for our network security. i dedn't know much about sybersecurity, but they explained things really well. their team was fast, professional, and cautious.
Thank you for the fantastic review, Colton! We're delighted to hear that our team was able to assist you quickly and effectively with your network security needs. It's great to know that our explanations made cybersecurity easier to understand for you.
Rivell has consistently offered fast reliable tech support.
Thank you for your fantastic review, Harry! I'm delighted to hear that you've found our tech support fast and reliable. We value your trust in Rivell and will continue to provide the level of service you expect!
On the Service Ticket #33782 Although the Revill IT Tech, Teddy Weaver, was unable to resolve the issue I wanted changed, due to unforeseen circumstances, he gave it his best effort and I totally thank him. Great job Teddy.
Thank you so much for the feedback, Jack! I'm glad to hear that Teddy gave it his best effort even though the issue wasn’t resolved as expected. We truly appreciate your understanding and patience, and we'll continue striving to meet your needs.
Having Rivel as our IT Support has been a great choice. Their services and response time are always on point. As a true 'user' with no technical skills, having a reliable consultant is priceless.
Thank you so much, Danielle! I'm glad to hear you're pleased with our services and response times. It's our priority to provide reliable IT support, and we're thrilled to be your trusted consultant.
Excellent service. Quick response.
Thank you so much for your kind words, Cody! We're thrilled to hear you experienced excellent service from Rivell. We appreciate your support and look forward to assisting you with all your IT needs in the future.
Great experience with Rivell's help desk! They addressed my issues quickly and effectively. Very efficient and professional service—highly recommend.
Thank you so much for your kind words, Denise! I'm delighted to hear that our help desk was able to address your issues quickly and effectively. We strive to provide efficient and professional service, and your recommendation means a lot to us!
Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.
Explore Rivell’s services or start a conversation.