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Customer perspectives

Rivell reviewsIn their own words.

Choosing an IT partner is a big decision. Hear from the people who work with Rivell, and explore their experiences with our team.

Google customer reviews

Unedited feedback. Every rating included in the collection.

194 Google reviews published

194 reviews. Sorted newest first.

Christine Taormina

Google

Rating only, no written review.

Response from Rivell

Thank you for trusting Rivell.

Christopher Witts

Google

We use Rivell and they are always quick to respond and work efficiently to fix our problems or concerns. I would highly recommend them to anyone.

Response from Rivell

Hi Christopher, thank you for your kind words; it's been a sincere pleasure working with you!

Johanna Vazquez

Google

Rivell is the place to go for all your IT support! They are incredibly knowledgeable and will find solutions for all your tech needs. They have helped me in a pinch several times and I can’t recommend them enough!

Response from Rivell

Hi Johanna, Thank you so much for your kind words. We're always here to help you with your IT needs.

Karen Keyek

Google

Rating only, no written review.

Response from Rivell

Thank you!

Kristine Painter

Google

New to this system and needed some guidance and Nicholas was a huge help. The system is user friendly and I look forward to learning more about it. Thank you very much for your help.

Response from Rivell

Hi Kristine! It was a sincere pleasure working with you! We look forward to helping you in the future.

Joseph Bufano

Google

Great team help set up 24/7 access for our gym and medical facility. 10/10 would work with again!

Response from Rivell

Hi Joseph, Thank you so much for your kind review. Here at Rivell, we’re always ready to help when you need us.

Zach Romanowski

Google

Have been working with these guys for a few years, and can definitely recommend them. Quick to respond and quick to fix the issues I have.

Response from Rivell

Hi Zach, Thank you so much for your kind words. It's been a pleasure working with you.

Matt Yunk

Google

Rating only, no written review.

Response from Rivell

Thank you so much for trusting Rivell and your 5-star review. Looking forward to being of service again in the future.

Mary Harrar

Google

Ricky is always on top of any issues that we have and fixes them quickly. Thank you!

Response from Rivell

Hi Mary, thank you so much for your kind words. Here at Rivell, we strive to provide excellent customer service, and we’re glad to hear that Ricky was proactive in addressing your issues and fixing them quickly.

Christopher Fletcher

Google

Nick and the team at Rivell took our camera installation to the next level. We are appreciative of their expertise and skill set. Thank you for a job well done!

Response from Rivell

Thanks so much for the shout-out! We’ll make sure Nick hears about this. We know how critical visibility is for your operations, so we’re glad we could take your security cameras to that next level. Whether it’s physical security or broader managed IT services, our team is always happy to help. Thanks for trusting Rivell!

Scott Supernowicz

Google

Rivell was able to come in and reconfigure and/or replace a previously installed cameras system; both internal and external cameras. Nick and his team of professionals came to our agency and completed the work with limited interruptions to the work day. They cleaned up after each day and left the areas they worked in cleaner then when they found them. The software provided is easy to navigate and integrates older cameras. I would recommend Rivell and their team to upgrade or install a new surveillance system.

Response from Rivell

We really appreciate such a detailed review! Minimizing downtime is a core part of our approach to IT support for business, so I’m glad the team could get your internal and external security cameras upgraded without disrupting your day. Keeping the workspace clean is just standard procedure for us. It’s great to hear the software is working out well helping you maintain compliance and safety is what we do best. Thanks for the recommendation!

Fleet Mspd

Google

The installation team was excellent. They took their time to review several different capabilities of the camera system.

Response from Rivell

Thank you! We believe that installing the hardware is only half the job; ensuring you actually know how to use the technology is just as important. Whether we are implementing access control, VoIP, or a new camera system, we always want to make sure you feel confident with the capabilities before we leave. We appreciate your business!

Reviews were originally published on Google and are attributed to their authors. Dates are shown in Eastern Time. Ratings-only reviews are included. How we present reviews.

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